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Our Commitment

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Our Commitment

To create the best value for our customers

We are committed to providing reliable, affordable solutions for businesses of all sizes. Although we offer all our products at unbeatable prices, we refuse to compromise on the quality of our services. We only provide web hosting solutions that we ourselves are proud to use.

To provide excellent round-the-clock support

Every time we interact with a customer, our goal is to provide them with an exceptional experience. We promise to deliver the equipment to you on time, install it correctly, and we won’t withdraw our support the moment you sign up. In fact, once you’re on our network, we’ll monitor your connectivity around the clock. And, in the rare event that something does go wrong, we remain one of the few ISPs to guarantee excellent technical support 24 hours a day, 365 days a year – at no extra charge.

To guarantee 100% performance around the clock

We are passionate about our customers and our sole aim is to provide them with the best service we can – this means guaranteeing total online availability. Because we house our servers in world-class data centers, all our customers benefit from state-of-the-art security systems, load balancing, power resiliency and temperature control. In addition, we implement a “single point of failure” policy, which means that if a connection goes down, traffic is immediately rerouted intelligently. We also offer one of the most comprehensive SLAs in the industry.

To ensure that our network grows as we do

We are committed to ensuring your business is always connected to the fastest and most advanced network in the US and Europe.

To be driven by innovation

Innovation is key to providing the best service and value to our customers. To increase customer satisfaction, we promise to invest heavily in the development of the latest technologies so that our portfolio is constantly updated with new products and innovative services. We always keep you ahead of developments.